Integration & Development

Connect the systems. Account for the failures.

We define what creates or updates each record, which system owns it and how an operator recovers a failed transfer. Then we build and test the agreed interface against your ERP version and configuration.

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Choose the interface around the workflow

Prophet 21 software: assess REST services, OData reads, Transaction API workflows and imports for the specific operation. Verify the available service and permissions in your environment.
Epicor Kinetic software: assess REST v2 business object services, BAQs and Functions for the required workflow. Review BPMs and existing custom logic before changing behavior.
Between systems: agree the e-commerce, freight, catalog or CRM event, the record keys, the data owner and the reconciliation process.

What belongs in the delivery

A reviewed interface specification

Field mappings, required values, ownership rules and expected volumes are agreed before implementation. We identify which validation belongs in the integration and which remains in the ERP.

Duplicate and retry tests

We define a replay strategy for each operation and test duplicate requests, timeouts and partial failures. An uncertain outcome must be reconciled before the next write.

An operational record

We specify correlation identifiers, useful error details and an escalation owner. The runbook explains how to find a failed record and resume processing.

A tested handoff

Delivery includes configuration requirements, deployment and rollback steps, acceptance results and operator instructions. Support responsibilities are explicit.

What needs to talk to your ERP?

Tell us the systems, the records moving between them and who handles failures today.