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Make your ERP work for the people running it

We implement, migrate, repair and extend Prophet 21 and Epicor Kinetic software. Start with the workflow that needs to change. We assess the dependencies, agree the scope and define how your team will verify the result.

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Implementation & go-live

Plan the work from configuration through cutover.

We map the operating workflows, configure the agreed modules and rehearse the transactions your team needs on opening day. The plan names who prepares the data, who tests and who authorizes cutover.

What you get

  • Configuration and workflow decisions
  • Data and integration dependencies
  • Role-based training and acceptance scenarios
  • Cutover checklist, rollback criteria and support handoff
OutcomeA go-live decision backed by evidence
Full detail

Data migration

Account for what moves and what stays behind.

We inspect source exports, define mappings and resolve units, duplicate records and missing references before a rehearsal load. Your team signs off the reconciliations and exceptions before cutover.

What you get

  • Source inventory and data-quality findings
  • Mapping and disposition decisions
  • Rehearsal loads in a test environment
  • Counts, balances and exception reconciliation
OutcomeA reconciled opening position
Full detail

Rescue & stabilization

Turn recurring failures into a bounded repair.

Bring the failed import, disputed report or stalled workflow. We collect evidence, isolate the cause and separate urgent containment from the permanent repair.

What you get

  • Failure evidence and impact assessment
  • Written diagnosis and repair scope
  • Verification scenarios for the fix
  • Monitoring and a defined support handoff
OutcomeA tested fix and a clear exit
Full detail

Integration & development

Connect systems with a recovery plan.

We map the records, ownership and business events between your ERP and other systems. The design covers validation, duplicate handling and recovery before we build the connection.

What you get

  • Interface and field-mapping specification
  • Version and access checks in your environment
  • Failure, retry and reconciliation tests
  • Deployment notes and an operator runbook
OutcomeA connection your team can operate
Full detail

Managed support

Give ongoing ERP work an owner and a plan.

We agree the support boundaries, access and escalation path, then maintain a visible queue for administration, reports and improvements. Coverage and review cadence are part of the scope.

What you get

  • System inventory and support responsibilities
  • Prioritized work queue
  • Change records and verification evidence
  • Regular review of recurring issues
OutcomeAn accountable support process
Full detail

Scope before commitment

The assessment defines the work, dependencies, exclusions, deliverables and acceptance checks. We quote from that scope and agree changes before starting the additional work.

How we price

Agree on the checks before changing the system.

See how we move from assessment through delivery and handover, with decisions and acceptance checks recorded along the way.

How we work

Start with the workflow.

Tell us which ERP you run, what is getting in the way and what a working result would look like.

Plan the work with our guides

Use these guides to prepare the questions, examples and decisions for an assessment.

Browse field notes