Built to Earn Your Trust
SOC 2 Type II
Independently audited security controls covering availability, confidentiality, and processing integrity.
AES-256 Encryption
All data encrypted at rest using AES-256. All data in transit encrypted via TLS 1.3. No exceptions.
Single-Tenant Isolation
Every customer gets their own model, their own environment, and their own encryption keys. Your data never mixes with anyone else's.
99.99% Uptime
Enterprise-grade infrastructure with redundant systems, automatic failover, and real-time monitoring.
GDPR Ready
Full data processing agreements, right to deletion, and data portability. Compliant with GDPR, CCPA, and industry-specific regulations.
How We Handle Your Data
Read-Only Access
Lumina connects to your ERP database with read-only credentials. We never write, modify, or delete any record in your production system.
Data Minimization
We only ingest the data needed for your configured use cases. You control exactly which tables, fields, and date ranges we access.
Retention Control
You define how long we retain your data. Delete your Lumina instance and all associated data is permanently purged within 72 hours.
Access Logging
Every data access, model query, and agent action is logged with timestamps, user identity, and full audit trail. Exportable anytime.
Compliance & Certifications
- SOC 2 Type II certified
- GDPR and CCPA compliant
- TLS 1.3 for all data in transit
- AES-256 encryption at rest
- Annual third-party penetration testing
- Role-based access controls (RBAC)
- Multi-factor authentication (MFA)
- Incident response plan with 24-hour notification
Security Architecture Overview
Your ERP
Read-only connection
Your premises
Lumina Platform
Isolated tenant
AES-256 encrypted
Your Team
RBAC + MFA
Audit logged