How we price ERP work
Four engagement models, one written scope behind each. Pick the model that fits the work.
Book the 30-minute callEngagement models
Fixed-fee cloud readiness audit
Prophet 21 teams planning the move to Epicor's cloud.
- Inventory of customizations, DynaChange rules, Crystal and SSRS reports, SQL dependencies and integrations
- A rating for each item: moves as is, needs rework or can retire
- A data cleanup list
- A review session with your team and a written report
- A fixed quote for the rework, if you want us to do it
Fixed-fee project
A defined change: a report, rule, import, integration, upgrade or migration.
- A written scope with deliverables, exclusions and acceptance checks
- The build, tested against your own records
- Documentation of what changed and how to roll it back
- Scope changes priced and agreed before extra work starts
Hourly support
Occasional fixes and questions without a monthly commitment.
- Time billed as requests come in, with no minimum term
- Direct contact with the consultant working the request
- A log of each request with the cause, the change and the time used
$100 per hour
Prophet 21 supportMonthly managed support
Teams that want a standing owner for ongoing ERP work.
- An agreed support boundary, coverage hours and escalation path
- A prioritized queue of fixes and improvements
- A regular review of incidents, changes and upcoming work
- Larger changes scoped separately before work begins
$950 per month for 5 hours
Managed support
How quoting works
A 30-minute call
Tell us the work, your ERP version and how it is deployed. We say which model fits.
A written scope
We write down the deliverables, exclusions and acceptance checks. Larger work starts with a paid assessment that produces the scope.
A fixed price
You get one price for the scope, or one monthly amount for support, before any work starts.
Changes in writing
If the scope changes, we agree the change and its price before doing the extra work.
What moves the price
Two requests that sound alike can price differently. These are the things we ask about because they change the number.
Scope
The number of deliverables and how far each one reaches into other parts of the system.
Environments
Whether the work has to land in one environment or in test, staging and production with a promotion step between each.
Customization inventory
The count of DynaChange rules, Crystal and SSRS reports, SQL objects and BPMs that the work touches or has to protect.
Data volume and quality
How many records move, how many sources they come from and how much cleanup the data needs before it will load.
Integrations
Each external system the work has to keep in step, and whether its interface is documented.
Timeline and access
A fixed go-live date, a freeze window or a weekend-only cutover changes how we staff the work, and slow access to environments, documents and people is the most common cause of a quote going stale.
Questions buyers ask
How much does a Prophet 21 consultant cost?
Hourly support is $100 per hour, and monthly managed support is $950 per month for 5 hours. Fixed-fee projects and the readiness audit are quoted from a written scope, and the drivers above are what move that number.
Do you bill hourly or time and materials?
Only for hourly support, with a log of each request. Fixed-fee projects and the readiness audit carry one price for the scope. Monthly managed support is one monthly amount inside an agreed boundary.
Which model should we start with?
If you are planning a move to Epicor's cloud, start with the readiness audit. For one defined change, use a fixed-fee project. For occasional fixes, hourly support. For a steady flow of requests, monthly managed support.
Do we need an ongoing contract?
No. The readiness audit, fixed-fee projects and hourly support each stand on their own. Monthly managed support is the only recurring model.
Do the same models apply to Epicor Kinetic?
Yes. We scope and price Kinetic work the same way.
Related work
- Prophet 21 consulting
Implementation, reports, rules and integrations.
- Epicor Kinetic consulting
Upgrades, BAQs, BPMs, reporting and REST integrations.
- How we work
The delivery method behind every scope.
- All services
Implementation, migration, rescue, integration and support.