Contact

Tell us what needs to change.

Book a call about your Prophet 21 or Epicor Kinetic system, or send us the process and the problem in writing.

Pick a timeChoose an available time to discuss your system and the work you need.Book a callWrite it downDescribe the affected process, what is happening and what you need to change.Send us the problem
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We will review the details you share. System down? Call (832) 539-7550.

Book a call

Pick a time

Choose an available time to discuss your ERP, the affected process and the next step.

What happens on the call

  1. 01Tell us which ERP you run and what needs attention.
  2. 02We discuss the process, the impact and what still needs investigation.
  3. 03Agree on a next step, including an assessment if the scope needs more work.

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Before you write

Can we bring you in alongside our existing team?

Tell us what your team already covers and where you need help. We can discuss a defined scope for a migration, integration, report or other ERP work, with responsibilities agreed before delivery.

We are live and something is broken. Where do we start?

Describe the affected process, the steps that lead to the problem, any error message and when it started. A plain description is enough to begin the conversation.

How do you price engagements?

Engagements are scoped and quoted from an assessment. We agree on the work, cost and acceptance checks in writing before delivery, and review scope changes before proceeding.

Do you work on Prophet 21, Kinetic or both?

Both. Our consulting practice covers Prophet 21 and Epicor Kinetic implementation, migration, rescue, integration and support.

How should we handle an NDA?

Mention any NDA requirement in your message so we can review it before you share system details.

Do you build AI and automation for ERP workflows?

Yes. Describe the question or workflow you want to work on. AI and automation for your ERP is a consulting service. Lumina Leads is our separate CRM and calling product.